Why Is AMEX Considering Alternatives for its Travel Management Business?

By | General

The reason any company pulls back their support from a line of business is because they aren’t getting the return on investment they want from it. Translation: It doesn’t meet their profit goals. Hard to imagine in the case of a large international company like AMEX, but we believe this is the ‘back story’ you haven’t read about. Business travel today has become very complex in all its twists and turns from flight and seat…

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We Coined The Phrase “Travel ROI®”. What Is It?

By | Travel ROI

Recently we blogged about online vs. full-agent assist booking modes. If you call us and we research the best flight, routing, and fare, we can code your booking so that the ‘savings’ compared to your original request can be documented and shown as a ‘return’ on your travel investment or TRAVEL ROI® over a month, quarter or year.  This return could be significant. We can back up the TRAVEL ROI® with all the details in…

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Steady Growth For Online Booking

By | Online Booking

Online booking of all travel transactions increased from 37% to 55% in North America since 2008. (According to the CWT Travel Management Institute) Why? We believe that the efficiency, accountability and general ease of booking online contributes to this trend, even if it does not necessary result in savings, but it can, if set up with your company’s travel policy embedded in the program. Both small and large companies alike are focused on reducing their…

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Online Booking vs. Full Agent Assistance

By | Online Booking

There are three common ways to book business travel: 1. Calling an airline directly 2. Booking online on a third party site (i.e. Expedia) or on the airline’s own site 3. Calling a travel management company like Travelex Business. Today, in a no-commission environment for domestic travel, the valuable service of planning, routing, booking and managing costly business travel is a valuable professional service that deserves being remunerated. What our full-service agents do to earn…

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U.S. Business Travel Projected To Rebound In 2014

By | General

Domestic business travel will increase 1.8% over 2013 & outbound international business travel will increase 7.6%. (According to The Global Business Travel Association projections) Why? Is the economy that much better? Partially, yes, but we believe it is much more business basic than that. Emails, texts, and video conferencing are certainly efficient, but not very personal. “You buy from your friends” Those are wise words and just as you want your customers to be, we want…

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Online Booking

Two Common Myths About Online Booking

By | Online Booking

To Book Online Or Not To Book Online…That Is The Question! Here are two statements that many people believe to be true, however: 1. The best fares are found on the internet – FALSE 2. All flights and routing options are shown – FALSE The reason these statements are false is because: the travel sites most people visit, including airline sites, do not give the full picture at the same moment in time. We are…

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Welcome to the Travelex Business Blog!

By | General

This blog is aimed at business travelers and their administrative assistants. For all of you, our goal is to make your 2014 have far less hassle when it comes to booking, changing and managing business travel. This blog will allow us to trade ideas and experiences and offer suggestions that make your lives easier. We hope you will become more informed about the issues that impact your companies and their bottom lines. In the following weeks…

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