Complimentary Consultations
We are offering complimentary
consultations for all travel.
We can assist you with general questions and suggestions regarding your travel and provide you with advice and suggestions on how to best navigate your trip should you choose to travel, or advise you on the best way to proceed, should you choose to change or cancel your trip.
Please contact Dee Dee Werner to schedule a complimentary consultation.
Call Dee Dee Werner
Email Dee Dee Werner
Below are some of the important resources we are using
to stay on top of this evolving situation.
U.S. State Department Lifts Global Travel Advisory
The Department of State advises all U.S. citizens to read the country-specific Travel Advisories and U.S. Embassy COVID pages for updates on the impact of COVID-19 worldwide.
The COVID-19 pandemic continues to affect countries differently. Challenges to any international travel at this time may include mandatory quarantines, travel restrictions, and closed borders. Foreign governments may implement restrictions with little notice, even in destinations that were previously low risk. If you choose to travel internationally, your trip may be severely disrupted, and it may be difficult to arrange travel back to the United States.
On March 14, the Department of State authorized the departure of U.S. personnel and family members from any diplomatic or consular post in the world who have determined they are at higher risk of a poor outcome if exposed to COVID-19. These departures may limit the ability of U.S. embassies and consulates to provide services to U.S. citizens.
For the latest information regarding COVID-19, please visit the Centers for Disease Control and Prevention’s (CDC) website.
Travelers are urged to enroll in the Smart Traveler Enrollment Program (STEP) to receive Alerts and make it easier to locate you in an emergency. The Department uses these Alerts to convey information about terrorist threats, security incidents, planned demonstrations, natural disasters, etc.
For emergency assistance, please contact the nearest U.S. Embassy or Consulate or call the following numbers: 1 (888) 407-4747 (toll-free in the United States and Canada) or 1 (202) 501-4444 from other countries or jurisdictions.
Please follow the links below for more information:
We recommend that all travelers
purchase a travel protection plan.
Travel protection plans can provide coverage for trip cancellation, trip interruption, emergency medical expenses and emergency evacuation/repatriation, trip delay, baggage delay, and more.
For your convenience, click the button below to find the plan that is right for you, provided by Travelex Insurance Services:
Contact us to purchase.
If you have questions about coverage, please review the policy or contact Travelex Insurance Services at (888) 574-7026 or email
36******@tr***************.com
.
Travelex Insurance Services, Inc. CA Agency License #0D10209.
Travel Insurance is underwritten by Berkshire Hathaway Specialty Insurance Company; NAIC #22276. RWF
IMPORTANT: Travelex International is an independent travel agency and is in no way affiliated with Travelex Insurance Services or Travelex Worldwide Money (Currency Services). Travelex Insurance is one of our preferred travel insurance providers but Travelex International and Travelex Insurance are separate companies.
Our preferred insurance partners are working to provide travelers with peace of mind. Travelex Insurance customers and their traveling companions who contract coronavirus or are physically quarantined while coverage is in effect are eligible for trip cancellation/ trip interruption coverage. The illness must be certified by a physician at the time of cancellation or interruption. Travelex Insurance-insured travelers are eligible for emergency medical/evacuation coverage if they contract coronavirus while traveling. It is important to note that fear of travel, travel advisories and destination being inaccessible due to this illness are not covered risks under the Travelex Insurance plans. However, insureds are still eligible for trip cancellation/interruption coverage in the event they are prevented from taking their trip due to one of the other reasons listed in their Travelex Insurance plan.
Travelex Insurance plans where the cancel-for-any-reason (CFAR) upgrade has been purchased allows the insured to decide for themselves whether to travel or cancel their trip according to the terms of the plan. Cancel-for-any-reason benefits and costs vary by state of residence, but in all cases, the upgrade must have been purchased with the original plan, must be purchased 21 days of initial trip deposit, must cover all nonrefundable expenses and cannot exceed $10,000 per person. Contact your travel advisor for further details if you have questions about your coverage. If you cancel or reschedule a trip and do not need to file a claim, you can shift the coverage already purchased to a new set of dates.
Effective March 18, 2020 the CFAR upgrade offered on Travelex Insurance plans will no longer be available. Plans purchased prior to March 18th where CFAR was selected in accordance with the purchase requirements defined by the policy and with the original base policy will be eligible for CFAR coverage. Contact us at Travelex International for details.
For a temporary period, Allianz Global Assistance is offering refunds for the cost of your travel protection plan to customers who wish to cancel their travel protection plan if the customer’s travel supplier canceled the customer’s trip due to coronavirus, or if the customer’s covered trip included a trip booked to China, so long as no unrelated claim has been filed under the plan (i.e. a claim unrelated to coronavirus, such as for a broken leg). Customers may also change their plan’s effective dates to cover a new or rescheduled trip.
Coverage for emergency medical/dental expenses and emergency medical transportation may be available for a customer who becomes ill while traveling. Customers who are seriously ill or who are denied boarding by their travel supplier due to their serious illness, or have family members, traveling companions or hosts outside the United States who are seriously ill, may be covered if they need to cancel or interrupt their trip. Further, customers who are quarantined or subject to mandatory government-ordered evacuations at their destination may also be covered if they have to cancel or interrupt their trip. Customers cancelling or interrupting their trip for these reasons may be eligible to receive a reimbursement of their lost prepaid, nonrefundable travel deposits and other covered expenses, as specified in their plan. Customers who purchased a cancel anytime product and meet the requirements of coverage for that product may cancel their trip for almost any unforeseen reason and receive reimbursement for a portion of their lost nonrefundable travel deposits. If a customer’s travel is delayed due to quarantine or a travel carrier delay, they may be eligible to be reimbursed for covered expenses incurred as a result of that delay, depending on and as specified in their plan. MedJet services are heavily restricted in China, Hong Kong, Taiwan and Macau. MedJet is assisting members in affected areas on a case-by-case basis under ongoing and evolving quarantines, restrictions and limits.
